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Actively looking·28 yrs old4 yrs exp
Allah Lynn Mangana
Philippines28 years old·Actively looking for jobs
Experienced TalentFluent
Expected rate
$6 – $12 / hr
Both
Phone Number
Available after invite
Email Address
all•••••••@•••••.com
Profile Created
Jun 29, 2026
Earliest Availability
Immediate
Current Location
Cebu City, Philippines
English Level
Fluent
About Allah
Dedicated and adaptable professional with extensive experience in customer service and training within the travel industry. Proven ability to assist customers with complex bookings and reservations, while also effectively training new hires on customer service protocols and GDS tools. Eager to leverage strong communication and leadership skills to contribute to a dynamic team.
Skills
Microsoft Office (WordOutlookExcel)Google Suite (DocsSheetsGmail)AmadeusWorldspanFarelogixSalesforceZoomMS TeamsSlackJuren LMS & Agent LearningStrong communicationInterpersonal skillsTime managementAttention to detailAdaptableFast learnerTeam leadershipCoaching
Experience
- Allah Lynn Mangana has a strong background in customer service and training, with over three years of experience at Teleperformance.
- As a Customer Expert from February 2021 to September 2023, she excelled in assisting customers with booking and modifying travel arrangements, utilizing GDS tools like Amadeus, Worldspan, and Farelogix.
- She also conducted outbound calls to vendors to resolve customer concerns.
- Currently, as a Trainer since September 2023, she leads training sessions for new hires, develops reports, and facilitates workshops, demonstrating strong leadership and coaching abilities.
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