ALLEN EM M. DE MESA

About ALLEN

Highly organized and detail-oriented professional with extensive experience in healthcare customer service, workforce management, administrative processing, and sales support. Proven ability to deliver efficient and high-quality support in fast-paced environments, adept at problem-solving, time management, and teamwork.

Skills

Experience

• As a Workforce Associate at TREC PACIFIC, I was responsible for workforce monitoring, scheduling, and staffing support, as well as preparing reports and coordinating with operations teams to ensure workforce efficiency.
• Previously, as a Customer Service Representative in Healthcare at TREC PACIFIC, I effectively managed healthcare-related customer concerns and inquiries, ensuring accuracy and professionalism while maintaining client information and resolving account-related concerns.
• My experience also includes SAP Encoding and Processing at CONCEPCION MIDEA, where I processed and encoded data accurately and ensured timely completion of reports.