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Actively looking·23 yrs old23 yrs exp
ALTHEA DEVINE SJ, AGUINALDO
Philippines23 years old·Actively looking for jobs
SeasonedSenior TalentProfessionalMid-Level TalentStrong EnglishClient-Facing ExpertVerified CVPortfolio ReadyAvailable NowIdentity Confirmed
Expected rate
$13 – $20 / hr
Full-time
Phone Number
Available after invite
Email Address
alt••••••••••••••@•••••.com
Profile Created
May 23, 2026
Earliest Availability
Immediate
Current Location
Taytay Rizal
English Level
Professional
About ALTHEA
Highly motivated and detail-oriented professional with over 4 years of experience in customer service and administrative support. Proven ability to deliver exceptional client support, streamline workflows, and manage various administrative tasks efficiently. Eager to leverage strong communication, problem-solving, and multitasking skills to contribute to business success.
Skills
Verbal and written communicationActive listeningEmpathy and patient-centered communicationConflict resolutionProfessional phone etiquetteEmail and chat supportCRM systemsSalesforceHubSpotZendeskData entry and record keepingOrder tracking and processingScheduling and appointment managementComplaint resolutionTroubleshooting customer issuesDecision-making under pressureMultitasking and prioritizationPatience and empathyAdaptability in fast-paced environmentsTeam collaborationPositive attitude and resilienceTime management and organization
Experience
- Currently serving as a Customer Service Representative at iFive Global, delivering exceptional customer service and professional communication to healthcare clients.
- Previously, as a Customer Service Representative at VXI and Datamatics, I managed customer inquiries, order processing, and issue resolution for retail accounts via chat and email, consistently ensuring accuracy and adherence to company policies.
- My experience at Results-CX in the healthcare field honed my empathy, patience, and communication skills, sparking a passion for supporting others and delivering excellent service.
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