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Actively looking·46 yrs old20 yrs exp
Andy Ramos
Philippines46 years old·Actively looking for jobs
SeasonedSenior TalentProfessionalSenior TalentAdmin & OperationsRemote ReadyVerified CVAvailable NowIdentity Confirmed
Expected rate
$10 – $18 / hr
Full-time
Phone Number
Available after invite
Email Address
som•••••••@•••••.com
Profile Created
May 6, 2026
Earliest Availability
Immediate
Current Location
Urdaneta City, Pangasinan
English Level
Professional
About Andy
Remote-ready Virtual Assistant with over 15 years of experience in customer support and operations. Proven ability to manage complex administrative tasks, support remote teams, and ensure excellent customer service in fast-paced environments. Adept at utilizing various software and systems to maintain efficiency and accuracy.
Skills
Remote schedulingdispatchCRMinvoicing softwareGoogle WorkspaceMicrosoft OfficeCustomer serviceclient communicationTime managementmultitaskingConfidential data handlingQuality AssuranceProcess ImprovementData AnalysisCompliance MonitoringAuditTraining & DevelopmentProject ManagementTelecommunicationsProblem SolvingCRM SystemsCommunicationConflict ResolutionCustomer RetentionTranscriptionAudio TypingProofreadingAttention to Detail
Experience
- As a General Virtual Admin at Norse Home Solutions, managed inbound calls, emails, and customer inquiries, coordinating technician schedules and handling urgent job changes.
- Created and updated digital work orders, service tickets, and customer records, while maintaining CRM and cloud-based filing systems.
- Supported technicians with permits and documentation, and performed data entry and general administrative tasks in a fast-paced, small-business environment.
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