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Actively looking·24 yrs old2 yrs exp
ANGELA MARIE F. BACAN
Philippines24 years old·Actively looking for jobs
Early careerExperienced TalentProfessionalMid-Level TalentClient-Facing ExpertStrong EnglishVerified CVAvailable NowIdentity Confirmed
Expected rate
$6 – $12 / hr
Full-time
Phone Number
Available after invite
Email Address
nik••••••••••••@•••••.com
Profile Created
May 18, 2026
Earliest Availability
Immediate
Current Location
Antipolo City, Rizal
English Level
Professional
About ANGELA
Results-driven Customer Service Representative with over two years of experience in the telecommunications and BPO industries. Proven ability to handle complex customer inquiries, manage accounts, and resolve issues efficiently in fast-paced environments. Eager to leverage strong communication and problem-solving skills to contribute to a dynamic team.
Skills
Customer Service & Customer SupportBilling & Account ManagementTechnical TroubleshootingTelecommunications SupportInbound Call HandlingCRM System & Customer DatabasesComcast Account SupportIssue Resolution & Escalation HandlingData Entry & DocumentationEmail & Chat SupportVirtual Assistance & Administrative SupportMicrosoft Office Suite (WordExcelPowerpoint)Communication & Interpersonal SkillsTime Management & MultitaskingProblem Solving & Conflict ResolutionTeam Collaboration & Adaptability
Experience
- Provided comprehensive customer support for telecommunications accounts, specializing in billing inquiries, technical troubleshooting, and account management.
- Successfully handled high-volume inbound interactions and resolved complex customer issues, ensuring satisfaction and adherence to company standards.
- Demonstrated strong relationship-building skills through patient, active listening, and effective communication.
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