April Rose Arellano De Jesus

About April

I am a dedicated remote professional with 2 years of full-time work-from-home experience, committed to delivering accurate, timely, and high-quality support to clients. I help businesses streamline operations, manage daily tasks, and maintain smooth workflows — specializing in administrative assistance, customer support, and data management. I have worked with clients across US, UK, Australia, and Canadian markets, understanding their time zones and business standards. Proficient in Google Workspace, Microsoft Office, Zoom, Slack, and other essential remote tools. I have a stable home office setup, reliable high-speed internet, and the discipline to work independently with minimal supervision.

Skills

Experience

• 5+ years total experience — 2+ years remote in Customer Service, Sales, E-commerce, and Administrative support.
• Skilled in voice/chat/email support, billing & technical troubleshooting, Walmart Customer Support, inventory management, upselling, and Canva design.
• Proficient in Google Workspace, MS Office, Canva, and remote collaboration tools.
• Achieved 92% customer satisfaction rating, consistently met KPIs, and managed store operations & business workflows.
• Comfortable working US, UK, AU, and PH time zones — flexible with all shifts including evenings and weekends.
• Strong communicator, detail-oriented, and experienced in both individual and team-based remote roles.