Belleza, Sheena Vee Domingo

About Belleza,

Detail-oriented and reliable professional with a strong foundation in customer support and administrative tasks. Proven ability to manage multiple responsibilities efficiently in fast-paced environments, ensuring high levels of customer satisfaction and adherence to company policies.

Skills

Experience

• Provided real-time live chat support to international customers in a remote setting, managing multiple conversations simultaneously with accuracy and professionalism.
• Assisted customers with general inquiries, account support, and issue resolution, ensuring high customer satisfaction through clear and empathetic communication.
• Previously supported a finance account in a BPO environment, handling sensitive financial information in compliance with data privacy and security policies, while meeting productivity and attendance metrics.