Caroline Anne Lu

About Caroline

I've worked at different major BPO companies in the Philippines and have developed a well-rounded skill set in handling customer inquiries across multiple channels, including voice, chat, and email, honing my ability to manage diverse customer needs, resolve issues promptly, and maintain a high standard of customer satisfaction.

Skills

Experience

• Customer Service and Administrator, LMS Management, Microsoft Office, Google Workspace, Zendesk, Slack, Canva.