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Actively looking·25 yrs old
CEDIE ELROY TAGUINOD
Philippines25 years old·Actively looking for jobs
Early careerVerified TalentProfessionalMid-Level TalentTech-SavvyRemote ReadyVerified CVIdentity Confirmed
Expected rate
$4 – $10 / hr
Full-time
Phone Number
Available after invite
Email Address
ced••••••••••••••••@•••••.com
Profile Created
May 8, 2026
Earliest Availability
1 month
Current Location
Camarin, Caloocan City
English Level
Professional
About CEDIE
A dedicated IT professional with a Bachelor of Engineering Technology degree and hands-on experience in technical support and system maintenance. Proven ability to diagnose and resolve hardware, software, and network issues efficiently, ensuring operational continuity and enhanced user productivity. Eager to leverage technical expertise and problem-solving skills in a challenging IT role.
Skills
Active DirectoryTicketing SystemRemote SupportHardware TroubleshootingSoftware TroubleshootingBasic Network TroubleshootingHardware UpgradesReimagingApplication Installation
Experience
- Currently serving as an IT Technical Representative at Concentrix Shaw, where I diagnose and troubleshoot hardware, software, and network issues, utilizing ticketing systems to manage support requests and adhering to operational metrics.
- Previously, as a Junior Desktop Support Engineer at Systemantech, Inc., I performed troubleshooting and diagnostics for malfunctioning equipment, managed user accounts and client access, and repaired peripheral devices.
- My experience also includes an IT Support Intern role at Concentrix Exxa, where I contributed to IT projects such as SSD and RAM upgrades.
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