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Actively looking·27 yrs old1 yrs exp
Charra Larraine Asuncion
Philippines27 years old·Actively looking for jobs
Verified TalentProfessional
Expected rate
$4 – $8 / hr
Part-time
Phone Number
Available after invite
Email Address
asu•••••••••••••••@•••••.com
Profile Created
Oct 14, 2026
Earliest Availability
Part-time only
Current Location
Quezon City, Philippines
English Level
Professional
About Charra
Customer Experience & Operations Specialist delivering fast, solution-oriented support via chat and email in high-volume environments. Known for maintaining a consistent 5-star CSAT rating by resolving customer concerns with empathy, clarity, and efficiency. Skilled in guiding customers through product setup, troubleshooting, and order-related concerns while improving user experience and reducing repeat inquiries. Focused on building trust through a customer-first approach and contributing to process improvements that enhance service quality and operational efficiency.
Skills
ShopifyGorgiasEmailChat SupporrLive ChatAttention to detailCustomer Support
Experience
- Consistent 5-star CSAT rating by resolving customer concerns with empathy, clarity, and efficiency.
- Skilled in guiding customers through product setup, troubleshooting, and order-related concerns while improving user experience and reducing repeat inquiries.
- Focused on building trust through a customer-first approach and contributing to process improvements that enhance service quality and operational efficiency.
Hiring a Filipino Shopify VA?
Charra is one of many. See typical rates, the tasks this role covers, what to screen for, and every available candidate on our guide to hiring a Filipino shopify va.
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