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Actively looking·24 yrs old8 yrs exp
Chrysler Kent Hilado
Philippines24 years old·Actively looking for jobs
SeasonedSenior TalentProfessional
Expected rate
$8 – $16 / hr
Full-time
Phone Number
Available after invite
Email Address
ken••••••••••@•••••.com
Profile Created
Sep 24, 2026
Earliest Availability
Immediate
Current Location
Davao City, Philippines
English Level
Professional
About Chrysler
Are you seeking an expert with technical support skills and customer service satisfaction? Well, you already found it and it's me. I have all the skills to help you improve and achieve your company goals. ✔️Customer Service ✔️Technical Service ✔️Admin Task ✔️Customer Satisfaction ✔️Email support ✔️Sales and Marketing ✔️Excel Proficient ✔️Data Entry ✔️Video Editing Personalities? 💥 Active listener 💥 Team player 💥 Helpful 💥 Adaptable and Flexible 💥 Willing to learn 💥 Perceptive 💥Time management 💥Organize You can email me at kent.hilado30@yahoo.com to learn more about me.
Skills
Google WorkspaceExcelSalesforceMicrosoft Tools
Experience
- • Top 1 SME for 3 consecutive months based on QA scores, coaching impact, and team performance.
- • Top 3 Agent recognized for outstanding individual performance and consistent target achievement.
- • Top 4 Agent recognized for overall performance, quality, and customer service results.
- • Maintained 95%+ CSAT while resolving billing disputes professionally.
- • Achieved 90%+ first-call resolution while handling 30–40+ technical support tickets per day.
- • Improved team resolution accuracy by 20% while supporting 15–20 agents.
- • Contributed to a 15% reduction in service cancellations through customer-focused retention solutions.
Hiring a Filipino Customer Service Rep?
Chrysler is one of many. See typical rates, the tasks this role covers, what to screen for, and every available candidate on our guide to hiring a Filipino customer service rep.
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