Crystal Mae Pelaez

About Crystal

I am a detail-oriented and reliable Virtual Assistant with experience in customer service, communication, and administrative support. I previously worked as a Customer Service Representative at ResultsCX, where I developed strong skills in handling customers, problem-solving, and maintaining professional communication. I am skilled in data entry, customer support, email handling, and basic Microsoft Office tasks. As a Cum Laude graduate of Bachelor of Secondary Education major in English, I bring strong organization, adaptability, and a willingness to learn. I am committed to providing efficient, accurate, and high-quality virtual assistance to help businesses grow and succeed.

Skills

Experience

• I have experience in customer service and administrative support.
• I worked as a Customer Service Representative at ResultsCX, where I handled customer inquiries, resolved issues, and maintained professional communication.
• I also gained organizational and multitasking skills through my training and academic experience as a Cum Laude graduate in Education.
• I am now focused on Virtual Assistant tasks such as data entry, customer support, email management, and administrative assistance.
• I am reliable, detail-oriented, and committed to delivering accurate and efficient work.