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Actively looking·24 yrs old3 yrs exp
Daniel Grea Dilla
Philippines24 years old·Actively looking for jobs
Experienced TalentProfessionalMid-Level TalentClient-Facing ExpertTech-SavvyVerified CVAvailable NowIdentity Confirmed
Expected rate
$6 – $12 / hr
Full-time
Phone Number
Available after invite
Email Address
dan••••••••••••@•••••.com
Profile Created
May 12, 2026
Earliest Availability
Immediate
Current Location
Pasig City
English Level
Professional
About Daniel
Customer-focused professional with a strong background in telecom support and team leadership. Skilled in troubleshooting, billing resolution, and guiding customers through service options, with a proven ability to lead teams and maintain high service standards in fast-paced environments.
Skills
Customer Service & SupportTeam LeadershipTechnical TroubleshootingBilling & Account ResolutionPerformance MonitoringShift ManagementConflict ResolutionMultichannel CommunicationCRM Tools
Experience
- Most recently served as a Player Engagement Support at Keywords Studios Manila, providing prompt and empathetic support for gameplay, technical, and account-related issues across multiple channels.
- Previously, as an Email Support Representative for Sutherland (Spotify Account), offered timely and professional email support to Spotify users, troubleshooting a wide range of technical and account-related inquiries.
- Earlier, as a Customer Service Representative at Startek Frontera Verda, assisted customers with service disruptions, billing inquiries, and guided them through service upgrades and plan changes.
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