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Actively looking·37 yrs old13 yrs exp
Doreen Dee Galleto
Philippines37 years old·Actively looking for jobs
SeasonedVerified TalentProfessionalSenior TalentClient-Facing ExpertMulti-Industry BackgroundVerified CVAvailable NowIdentity Confirmed
Expected rate
$5 – $8 / hr
Full-time
Phone Number
Available after invite
Email Address
psg••••••@•••••.com
Profile Created
May 25, 2026
Earliest Availability
Immediate
Current Location
Masbate City, Philippines
English Level
Professional
About Doreen
I am a highly experienced Virtual Assistant and Customer Support Specialist with over 13 years of experience supporting online businesses and marketplace sellers, along with nearly 5 years of corporate customer service experience with eBay, Expedia, and SunTrust. My expertise includes marketplace account management, reinstating suspended accounts, resolving cases and returns, order processing, customer support, sales consulting, and SEO/title optimization to improve product visibility and sales performance. I am skilled in both email and phone support, operations management, and handling day-to-day business tasks with minimal supervision while consistently delivering results. I am detail-oriented, reliable, and proactive, with a strong ability to solve problems, communicate effectively, and help businesses grow efficiently across different online marketplaces.
Skills
Account ManagingSales ConsultantOrder ProcessorAppeals ExpertCustomer Support
Experience
- Experienced Customer Service Representative and Virtual Assistant with nearly 18 years of combined experience in customer support, e-commerce, and operations management.
- Worked with eBay, Expedia, and SunTrust as a CSR, providing excellent customer service through phone and email support.
- For the past 13 years, I have helped online sellers manage and grow their businesses across various marketplaces by handling account management, reinstating suspended accounts, resolving cases and returns, processing orders, sales consulting, and SEO/title optimization.
- Known for working independently, delivering results, and maintaining strong operational and customer support performance.
Hiring a Filipino Customer Service Rep?
Doreen is one of many. See typical rates, the tasks this role covers, what to screen for, and every available candidate on our guide to hiring a Filipino customer service rep.
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