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Actively looking·31 yrs old6 yrs exp
Edwin Lacsamana
Philippines31 years old·Actively looking for jobs
Verified TalentNativeIdentity Confirmed
Expected rate
$4 – $8 / hr
Contract
Phone Number
Available after invite
Email Address
edw•••••••••••••••••••••@•••••.com
Profile Created
Apr 17, 2026
Earliest Availability
Flexible
Current Location
Cagayan de Oro, Philippines
English Level
Native
About Edwin
Edwin from Ateneo de Manila. 6 years handling email + chat tickets for DTC brands (apparel and beauty mostly). I work graveyard for US morning coverage. Quiet apartment, backup power, backup internet.
Skills
GorgiasLive ChatRefund ProcessingIntercomHelpScout
Experience
- Ran email + live chat for a $3M/yr jewelry DTC brand.
- Processed 200+ refunds/exchanges per week via Loop Returns.
- Coordinated escalations with warehouse and fulfillment partners.
Hiring a Filipino Customer Service Rep?
Edwin is one of many. See typical rates, the tasks this role covers, what to screen for, and every available candidate on our guide to hiring a Filipino customer service rep.
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