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Actively looking·26 yrs old4 yrs exp
EVA MAE COSTELO
Philippines26 years old·Actively looking for jobs
Experienced TalentProfessionalMid-Level TalentLeadership ExperienceClient-Facing ExpertVerified CVAvailable NowIdentity Confirmed
Expected rate
$6 – $12 / hr
Full-time
Phone Number
Available after invite
Email Address
ava••••••••••@•••••.com
Profile Created
May 6, 2026
Earliest Availability
Immediate
Current Location
Davao City
English Level
Professional
About EVA
Highly motivated and results-oriented Customer Service Team Manager with 2 years of experience in leading high-performing teams. Proven ability to enhance customer satisfaction and drive operational efficiency through strategic initiatives. Seeking to leverage leadership and customer service expertise to contribute to a dynamic organization.
Skills
Communication SkillsLeadership SkillsManagement SkillsOrganizational SkillsProblem-Solving SkillsAdaptability and FlexibilityCritical Thinking
Experience
- As an Operations Team Manager at Alorica Teleservices, Inc.
- (2022-2024), I led and motivated teams to foster a productive work environment and enhance customer satisfaction.
- My responsibilities included developing team skills through training and feedback, monitoring performance, and implementing strategies to achieve service goals.
- Previously, as a Customer Service Representative (2020-2022) at the same company, I effectively managed customer inquiries via phone and email, resolved complaints, provided status updates, and meticulously recorded interaction details.
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