Geovhy Gonzales

Skills

Experience

• Currently serving as a Virtual Assistant at Lawton's Legacy Group, responsible for creating social media graphics, designing ebooks and presentations, and performing administrative tasks.
• Previously worked as a Process Executive at Cognizant Technology Solutions, handling outbound calls for medical record collection and data entry while ensuring HIPAA compliance.
• Also gained experience as a Senior Associate at WNS Global Services, assisting customers with flight reservations and resolving issues, and as a Process Associate-Collections Expert at GENPACT SERVICES LLC, managing inbound/outbound calls and payment collection.