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Actively looking·33 yrs old7 yrs exp
HIROMI OKUDA
Philippines33 years old·Actively looking for jobs
Senior TalentProfessional
Expected rate
$7 – $18 / hr
Full-time
Phone Number
Available after invite
Email Address
oku••••••••••@•••••.com
Profile Created
Jun 24, 2026
Earliest Availability
Immediate
Current Location
San Pedro City, Philippines
English Level
Professional
About HIROMI
Highly accomplished Customer Service Professional with over 7 years of experience in diverse industries including healthcare, telehealth, and banking. Proven ability to manage complex customer interactions, streamline operations, and ensure high levels of client satisfaction. Seeking to leverage extensive skills in customer support, claims management, and administrative tasks to contribute to a dynamic team.
Skills
Customer ServiceClaims ManagementData EntryEmail ManagementPatient OnboardingHealthcare OperationsTelehealthCRM SystemsFinancial ServicesHIPAA ComplianceDocument ProcessingAdministrative SupportGoogle WorkspaceMicrosoft OfficeNotionSlackZoomMeetLoomSkypeCisco JabberMS TeamsOnephone.comIonosFaxageSalesforceSAP CRMGenesys i3IntercomHelpscoutAdmin CRMStripeChatGPTGrammarlyGeminiCanvaAdobe PhotoshopAdobe IllustratorAdobe Premiere Pro
Experience
- As a Customer Service Representative, I have managed patient support remotely, resolving over 100 customer needs tasks while ensuring HIPAA compliance.
- Previously, as a Claims Coordinator, I processed hundreds of insurance claims with high accuracy and speed, delivering detailed documentation to stakeholders.
- My experience also includes handling inbound banking calls, resolving complex account and transaction issues, and maintaining high customer satisfaction scores in fast-paced environments.
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