ISMAEL R. PASLANGAN

About ISMAEL

Results-driven professional with over five years of experience in customer service, cold calling, appointment setting, and administrative support. Skilled in lead generation, CRM management, calendar scheduling, data entry, and customer relationship management. Proficient in Salesforce, HubSpot, Microsoft Office, Google Workspace, and QuickBooks. Passionate about delivering exceptional customer experiences, streamlining operations, and helping businesses achieve their goals through reliable and efficient support.

Skills

Experience

• Customer service and sales professional with over five years of experience in customer support, cold calling, appointment setting, and administrative support.
• Experienced in handling high-volume customer interactions, qualifying leads, managing CRM systems, scheduling appointments, and performing administrative tasks.
• Proficient in Salesforce, HubSpot, Google Workspace, Microsoft Office, and QuickBooks, with a strong commitment to delivering excellent customer service and supporting business operations.