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Actively looking·21 yrs old6 yrs exp
Jannah Claire Almazan
Philippines21 years old·Actively looking for jobs
Senior TalentFluentMid-Level TalentStrong EnglishClient-Facing ExpertVerified CVAvailable NowIdentity Confirmed
Expected rate
$20 – $60 / hr
Full-time
Phone Number
Available after invite
Email Address
jan•••••••••••••@•••••.com
Profile Created
May 3, 2026
Earliest Availability
Immediate
Current Location
Davao City
English Level
Fluent
About Jannah
Dedicated and empathetic Customer Service Representative with 6 months of experience in the BPO industry, specializing in a retail account. Proven ability to handle inbound calls and live chat support, providing accurate information and addressing customer concerns. Committed to delivering excellent service and resolving issues efficiently to ensure a positive customer experience.
Skills
Inbound Call SupportLive Chat SupportCustomer ServiceClear CommunicationActive ListeningProblem SolvingEmpathy and Patience
Experience
- As a Customer Service Representative at Alorica - Davao City from October 2025 to May 2026, I provided comprehensive support through inbound calls and live chat.
- My responsibilities included assisting customers with inquiries, concerns, and account-related matters, delivering accurate product and policy information, and ensuring customer satisfaction through effective problem-solving and follow-up.
- I consistently maintained a positive and professional attitude while meeting performance and quality standards.
Hiring a Filipino Customer Service Rep?
Jannah is one of many. See typical rates, the tasks this role covers, what to screen for, and every available candidate on our guide to hiring a Filipino customer service rep.
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