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Actively looking·34 yrs old5 yrs exp
JASTERINE CINDY TORREFIEL
Philippines34 years old·Actively looking for jobs
Senior TalentProfessional
Expected rate
$10 – $18 / hr
Full-time
Phone Number
Available after invite
Email Address
tor•••••••••••••••••••@•••••.com
Profile Created
Jun 2, 2026
Earliest Availability
Immediate
Current Location
Calamba City, Laguna
English Level
Professional
About JASTERINE
Results-driven Disputes Assistant Analyst with a proven track record in dispute management, customer returns, and warehouse operations. Adept at leveraging advanced Google Sheets functions, Looker Studio dashboards, and data analysis to drive process improvements and support operational decisions.
Skills
Google SheetsLooker StudioPivot TablesData AnalysisData VisualizationKPI ReportingVLOOKUPXLOOKUPQUERYFILTERARRAYFORMULAIMPORTRANGEWarehouse Management System (WMS)Dispute & Return Order ManagementOperations ManagementProcess Improvement
Experience
- Currently serving as a Disputes Assistant Analyst at Pointman Inc.
- / Client Shopee, responsible for preventing auto-refunds by providing pre-shipment evidence and creating return orders.
- Previously, as a Team Leader for Customer Returns, I led and coached a team to maintain quality standards, resolve operational issues, and optimize QC processes.
- My experience also includes managing files, reports, and administrative support as an Office Staff Member.
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