Jeena Efiphany Hafalla

About Jeena

I’m an E-commerce and Shopify Virtual Assistant with experience managing online stores, product listings, social media, customer support, and digital marketing tasks. I’ve worked with Shopify stores from setup and customization to product management, content updates, and store optimization. I also have hands-on experience with Canva, CapCut, Klaviyo, Meta Business Suite, TikTok, Google Ads, and AI tools for creating marketing content. I’m comfortable working independently, following brand guidelines, staying organized, and handling day-to-day e-commerce operations.

Skills

Experience

• My experience covers e-commerce operations, Shopify store management, social media, customer support, and digital marketing.
• I’ve helped manage and build Shopify stores, including product uploads, descriptions, SEO, inventory, theme customization, mobile QA, and conversion-focused improvements.
• I also handle social media scheduling and content creation using Canva and CapCut, assist with email marketing through Klaviyo, and have experience with Meta Ads, Google Ads, TikTok Ads, and basic analytics and tracking.
• I’m also comfortable using AI tools to create product visuals and short-form video content.
• I’m used to working remotely, managing multiple tasks, communicating with clients and teams, and keeping projects organized from start to finish.