John Nico Rivera

About John

I’m an organized and detail-oriented Virtual Assistant and Operations Support Professional with 3+ years of experience in customer support, sales coordination, client communication, data entry, and administrative tasks. I’m skilled at managing schedules, handling follow-ups, coordinating with clients, and keeping daily operations organized and efficient.

Skills

Experience

• Highly organized and detail-oriented Operations Support, Client Coordination, and Quality Assurance professional with over 3 years of experience in customer support, account management, administrative coordination, document review, and process management.
• Experienced in coordinating with clients and internal teams, managing multiple priorities, tracking tasks and deadlines, resolving issues, and maintaining accurate records.
• Skilled in client communication, workflow coordination, CRM systems, Trello, Google Workspace, and Microsoft Office.
• Known for strong attention to detail, problem-solving, follow-through, and the ability to work independently in fast-paced and remote environments.