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Actively looking·25 yrs old2 yrs exp
JOY G. VIERNES
Philippines25 years old·Actively looking for jobs
Early careerExperienced TalentProfessional
Expected rate
$9 – $12 / hr
Full-time
Phone Number
Available after invite
Email Address
vjo•••••@•••••.com
Profile Created
Jun 30, 2026
Earliest Availability
Immediate
Current Location
Abra, Philippines
English Level
Professional
About JOY
A highly motivated and detail-oriented professional with experience in customer service and fraud analysis. Skilled in handling customer concerns, problem-solving, and ensuring customer satisfaction, with a proven ability to detect and prevent fraud.
Skills
Good communicationProblem solvingCritical thinkingAdaptabilityActive listeningEmpathyFeedback HandlingPatienceProfessionalismAttention to detailFraud detection and PreventionData analysis
Experience
- As a Fraud Analyst at Foundever, I specialize in fraud detection and prevention, monitoring transactions for suspicious activity and conducting thorough investigations.
- My experience includes gathering evidence through data analysis and customer interactions, as well as educating customers on security best practices.
- Previously, I served as an Amazon Customer Service Representative at Alorica, resolving order and delivery issues, and providing effective customer support to ensure high satisfaction scores.
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