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Actively looking·44 yrs old11 yrs exp
JUICLYN MANDAPAT DIZON
Philippines44 years old·Actively looking for jobs
Expected rate
$10 – $18 / hr
Part-time
Voice introduction
Hear JUICLYN in their own voice · 60s
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Phone Number
Available after invite
Email Address
ghl•••••@•••••.com
Profile Created
Jun 22, 2026
Earliest Availability
Part-time only
Current Location
Tarlac City, Philippines
English Level
Professional
About JUICLYN
Highly reliable and experienced professional with over 11 years in BPO, customer service, and roadside assistance operations. Proven ability to handle inbound and outbound calls, resolve client issues, and ensure customer satisfaction. Seeking a Part-Time Virtual Assistant or Remote Support role to leverage strong communication, coordination, and administrative skills.
Skills
Customer ServiceRoadside AssistanceInbound & Outbound CallsClient AssistanceRelationship ManagementProblem SolvingService CoordinationDispatchingFollow-up ManagementStatus UpdatesEmail & Message SupportEnglish CommunicationActive ListeningInformation GatheringEmail ManagementCorrespondenceCalendar ManagementSchedulingDocument PreparationReportingGeneral Office SupportRemote Support TasksGoogle WorkspaceMicrosoft OfficeWordExcelPowerPointZoomWhatsAppMessengerEmail PlatformsMicrosoft TeamsBasic Computer SkillsFast Typing
Experience
- As a Customer Service & Roadside Assistance Specialist for T-Mobile & Agero from 2015 to 2026, I managed high-volume inbound and outbound calls, assisted customers, and coordinated roadside assistance operations.
- I received service requests, dispatched providers, and monitored status until full resolution, ensuring customer satisfaction through clear explanations and effective problem-solving.
- My responsibilities included accurately recording all interactions and maintaining excellent communication with clients, partners, and team members.
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