KIMBERLY J. DIZON

About KIMBERLY

I support clients through customer service, administrative coordination, scheduling, follow-ups, and CRM updates while ensuring organized and professional communication. I have experience in customer experience support with one of the world’s leading airlines, administrative operations in banking, and remote sales support. I work efficiently in remote environments using tools such as Microsoft Office, Google Workspace, CRM systems, LinkedIn, calendar management platforms, Microsoft Teams, and Zoom. I bring value by helping clients stay organized and focused on higher-priority tasks while ensuring smooth day-to-day operations. I am also open to continuous growth and learning to further develop my skills and contribute more effectively.

Skills

Experience

• I have over 6 years of combined experience in customer service, administrative support, remote sales, and coordination.
• My recent roles include working as a Virtual SDR supporting outreach campaigns, CRM management, customer and client coordination, as well as Administrative Assistant and Customer/ Guest Experience roles in the airline and banking industries.
• I am experienced in working remotely, supporting international clients, and using tools such as Microsoft Office, Google Workspace, LinkedIn, CRM systems, Microsoft Teams, and Zoom.
• I am also comfortable working rotating, graveyard, and US business hour shifts.
• I also have experience and interest in using Canva for creating presentations and simple visual content, as well as exposure and interest in e-commerce, aligned with my Business Administration background.