Kyla Danielle Pacina

About Kyla

Operations-focused Virtual Assistant with 5+ years of experience supporting businesses in executive assistance, project coordination, and workflow optimization. I specialize in building structured systems that improve efficiency, clarity, and team accountability, particularly using ClickUp and other productivity tools. I have experience working with agencies and teams in fast-paced environments where organization, accuracy, and communication are essential. Beyond administrative support, I enjoy identifying gaps in workflows and turning chaotic processes into clear, scalable systems. I’m highly proactive, detail-oriented, and always looking for ways to make systems run smoother, not just tasks get done.

Skills

Experience

• Virtual Assistant / Operations & Systems Support Freelance / Agency Clients (5+ Years) Provided executive and operational support to founders, managers, and agency teams across multiple industries Built and managed a full ClickUp system from scratch to track VAs, clients, and task workflows Supported recruitment and onboarding of Virtual Assistants, including training and performance monitoring Managed calendars, emails, task coordination, and daily operations for busy executives Improved workflow efficiency by organizing scattered processes into structured systems Assisted in project management, ensuring deadlines, deliverables, and team responsibilities were clearly tracked Created SOPs and documentation to standardize repetitive business processes Handled data entry, reporting, and CRM updates to maintain operational accuracy Acted as a bridge between clients and internal teams to ensure smooth communication and execution