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Actively looking·22 yrs old1 yrs exp
LAICA MAE ICO OMILIO
Philippines22 years old·Actively looking for jobs
Fresh graduateVerified TalentProfessionalMid-Level TalentClient-Facing ExpertStrong EnglishVerified CVPortfolio ReadyAvailable NowIdentity Confirmed
Expected rate
$4 – $8 / hr
Full-time
Phone Number
Available after invite
Email Address
lai••••••••@•••••.com
Profile Created
May 10, 2026
Earliest Availability
Immediate
Current Location
Malasiqui, Pangasinan
English Level
Professional
About LAICA
Dedicated Customer Service Representative with a proven track record in financial fraud support and health insurance. Skilled in managing high-volume calls, resolving complex issues, and ensuring account security. Eager to leverage strong communication and problem-solving abilities to deliver exceptional customer experiences.
Skills
Customer Service & Call HandlingFraud Detection & Dispute ResolutionClaims Processing & Account ManagementHealth Insurance SupportAccount Security & VerificationCommunication & Interpersonal SkillsProblem Solving & Critical ThinkingTime Management & Multitasking
Experience
- As a Customer Service Representative, I have extensive experience in both financial fraud support and health insurance.
- I managed client accounts by ensuring security protocols and handling over 50 inbound calls daily for fraud claims and disputes.
- I also assisted health insurance members with inquiries, managed claims, and coordinated with providers to ensure timely service delivery.
- My responsibilities included investigating suspicious activities, processing replacements, and conducting outbound calls for updates and customer reassurance.
Hiring a Filipino Customer Service Rep?
LAICA is one of many. See typical rates, the tasks this role covers, what to screen for, and every available candidate on our guide to hiring a Filipino customer service rep.
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