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Actively looking·24 yrs old4 yrs exp
LEONA GRACE PETEZA
Philippines24 years old·Actively looking for jobs
Experienced TalentProfessionalMid-Level TalentClient-Facing ExpertLeadership ExperienceVerified CVAvailable NowIdentity Confirmed
Expected rate
$6 – $12 / hr
Full-time
Phone Number
Available after invite
Email Address
cor•••••••••••@•••••.com
Profile Created
May 3, 2026
Earliest Availability
Immediate
Current Location
East Rembo, Taguig City
English Level
Professional
About LEONA
Highly motivated and results-oriented Customer Service Representative with over 4 years of experience. Proven ability to resolve complex issues, manage confidential information, and communicate effectively with diverse stakeholders. Seeking to leverage strong organizational and interpersonal skills to contribute to a dynamic team.
Skills
Social Media PlatformsContent Management SystemsModeration ToolsDashboardsData EntryTeam SupervisionPerformance ManagementConflict ResolutionPolicy Enforcement
Experience
- As an In-house Content Moderator & Customer Service Representative, I gained extensive experience in managing social media platforms, including Facebook, Instagram, and TikTok, from 2023 to 2026.
- I am proficient in utilizing Content Management Systems (CMS) and community guidelines to ensure a positive online environment.
- My role also involved data entry and utilizing moderation tools and dashboards.
- Previously, as a Team Leader at Callhbounds Global (2021-2023), I successfully led teams in performance management, conflict resolution, and resource allocation, ensuring adherence to policies and improving team efficiency.
Hiring a Filipino Customer Service Rep?
LEONA is one of many. See typical rates, the tasks this role covers, what to screen for, and every available candidate on our guide to hiring a Filipino customer service rep.
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