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Actively looking·24 yrs old4 yrs exp
MACALANDA JESUS JR. M.
Philippines24 years old·Actively looking for jobs
Experienced TalentProfessional
Expected rate
$6 – $12 / hr
Both
Phone Number
Available after invite
Email Address
mac•••••••••••••@•••••.com
Profile Created
Jul 4, 2026
Earliest Availability
1 month
Current Location
Baguio City Philippines
English Level
Professional
About MACALANDA
A motivated and detail-oriented professional with nearly three years of experience in workforce management. Proven ability to excel in real-time analysis, problem-solving, and team coordination within fast-paced environments. Adept at staying organized under pressure, making data-driven decisions, and enhancing operational efficiency.
Skills
Microsoft WordMicrosoft ExcelMicrosoft PowerPointCommunicationCustomer ServiceTime ManagementOrganizationTeamworkCollaboration
Experience
- As a Workforce Management Analyst I from 2022-2024, I assisted with workforce monitoring and scheduling, monitored employee attendance and productivity reports, and coordinated with team leaders to ensure operational efficiency.
- Previously, as an Appointment Setter in July-September 2021, I contacted potential clients, scheduled appointments, provided service information, and maintained client records.
- I also have experience as an Arnis Trainer (2025-2026), demonstrating strong communication skills and adapting teaching methods to individual learning styles.
Hiring a Filipino Customer Service Rep?
MACALANDA is one of many. See typical rates, the tasks this role covers, what to screen for, and every available candidate on our guide to hiring a Filipino customer service rep.
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