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Actively looking·34 yrs old10 yrs exp
MARIE LAURENCE GALAURA
Philippines34 years old·Actively looking for jobs
SeasonedSenior TalentProfessionalVoice introMulti-Industry BackgroundStrong EnglishClient-Facing ExpertVerified CVPortfolio ReadyAvailable NowIdentity Confirmed
Expected rate
$6 – $18 / hr
Full-time
Voice introduction
Hear MARIE in their own voice · 53s
Evaluate English fluency, tone, and confidence before interviewing.
0:000:53
Phone Number
Available after invite
Email Address
mlg•••••••@•••••.com
Profile Created
May 9, 2026
Earliest Availability
Immediate
Current Location
Cebu City, Cebu
English Level
Professional
About MARIE
I am a highly adaptable professional with a proven track record in high-level customer experience, medical operations, and specialized recruitment. My background spans global tech support, healthcare logistics, and E-commerce, where I excel at managing complex workflows that require both empathy and extreme attention to detail.
Skills
MS WordExcelInternet ResearchDigital Tracking ToolsData EntryInvoicingSales ReportingCompounding Record ArchivingMultitaskingRemote WorkSchedule-Shifting EnvironmentsOmnichannel SupportHealthcare StaffingPayrollCustomer ServiceeBay Account Management
Experience
- • Airbnb Support & Dispute Mediation: As a Support Ambassador at TDCX Philippines, I provided real-time global support via phone, email, and chat.
- I specialized in mediating complex property damage disputes and refund requests, balancing strict policy adherence with high-level empathy to resolve sensitive on-site incidents and improve service workflows.
- • Healthcare Staffing & Coordination: I have extensive experience as a Staffing Coordinator within the healthcare industry.
- In this role, I managed clinician scheduling, vetted candidate credentials, and ensured seamless staffing coverage while maintaining compliance with healthcare regulations.
- • E-commerce Operations: I bring hands-on experience in the E-commerce sector, where I have managed online store operations, coordinated order fulfillment, and provided specialized customer support to drive buyer satisfaction.
- • Clinical Accuracy & Logistics: Previously, as a Full Remote Dispensing Technician, I processed compounded medications with 100% accuracy.
- I liaised effectively with pharmacists and suppliers and conducted detailed investigations for medical compounding records.
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