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Actively looking·33 yrs old10 yrs exp
MC JERARD P. PAÑA
Philippines33 years old·Actively looking for jobs
SeasonedSenior TalentProfessionalMulti-Industry BackgroundClient-Facing ExpertTech-SavvyVerified CVPortfolio ReadyAvailable NowIdentity Confirmed
Expected rate
$10 – $18 / hr
Full-time
Phone Number
Available after invite
Email Address
mcj•••••@•••••.com
Profile Created
May 15, 2026
Earliest Availability
Immediate
Current Location
Calamba, Cebu City
English Level
Professional
About MC
A versatile professional with a strong foundation in marine engineering and extensive experience in customer service and technical support. Proven ability to troubleshoot complex issues, provide clear solutions, and ensure positive client experiences. Thrives in roles requiring technical expertise, problem-solving, and a people-first approach.
Skills
TroubleshootingData RecordingProblem-solvingLubricationMaintenanceLog KeepingTimekeeping SystemsHuman Connection
Experience
- Currently serving as a Customer Service Technical Support Specialist, providing step-by-step technical guidance and troubleshooting to clients.
- Previously, gained valuable experience in maintenance roles, including preventative maintenance and safety compliance at IU English Academy, and machinery lubrication and monitoring as an Oiler for Island Shipping.
- Also possesses experience in timekeeping and payroll support at LGO Construction, demonstrating a diverse skill set in operational support and technical assistance.
Hiring a Filipino Customer Service Rep?
MC is one of many. See typical rates, the tasks this role covers, what to screen for, and every available candidate on our guide to hiring a Filipino customer service rep.
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