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Actively looking·24 yrs old
Nathalie Lessly
Philippines24 years old·Actively looking for jobs
Early careerVerified TalentProfessionalMid-Level TalentClient-Facing ExpertStrong EnglishVerified CVAvailable NowIdentity Confirmed
Expected rate
$5 – $8 / hr
Full-time
Phone Number
Available after invite
Email Address
imn•••••••••@•••••.com
Profile Created
Apr 21, 2026
Earliest Availability
Immediate
Current Location
Bacoor Cavite
English Level
Professional
About Nathalie
Dedicated and adaptive professional committed to continuous operational improvement and maintaining the highest standards of workplace professionalism. I am recognized for quickly absorbing new back-office procedures and system updates, and demonstrating crucial flexibility to navigate unexpected process shifts or high-volume periods.
Skills
Customer Service (VoiceChat & Email)Inbound & Outbound Call HandlingStrong Verbal CommunicationLead Follow-ups & TrackingCRM ProficiencyDe-escalationGoogle Workplace (DocsSheetsCalendarFormsMail)Microsoft Office (WordsExcelOutlookSharepointTeams)CRM (SalesforceHubspotZendesk)IDE (WorkdaySproutEIDWPMS)
Experience
- As a Customer Service Representative at Concentrix (2022-2023), I resolved complex billing disputes and inquiries for UK Telco (Retentions), ensuring high levels of customer satisfaction and retention.
- I also facilitated end-to-end customer transactions for a Retail Account, including phone-based order processing, precision service scheduling, and comprehensive delivery oversight.
- In 2022, I worked as a Virtual Assistant at Resto food Cravings, providing social media customer support on Facebook and Instagram.
Hiring a Filipino Customer Service Rep?
Nathalie is one of many. See typical rates, the tasks this role covers, what to screen for, and every available candidate on our guide to hiring a Filipino customer service rep.
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