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Actively looking·22 yrs old1 yrs exp
PATRICIA YUKI ALCANTARA
Philippines22 years old·Actively looking for jobs
Fresh graduateVerified TalentProfessionalMid-Level TalentClient-Facing ExpertStrong EnglishVerified CVPortfolio ReadyAvailable NowIdentity Confirmed
Expected rate
$4 – $8 / hr
Full-time
Phone Number
Available after invite
Email Address
yuk••••••@•••••.com
Profile Created
May 3, 2026
Earliest Availability
Immediate
Current Location
Daraga, Albay Bicol, 4501
English Level
Professional
About PATRICIA
Multichannel specialist with a strong background in B2B and international retail operations, adept at overseeing bulk logistics and providing global customer support. Proven ability to resolve complex challenges effectively through phone, chat, and email interactions, ensuring successful transactions and optimizing the customer journey.
Skills
Order ManagementMulti TaskingProblem SolvingData ManagementFast LearnerMultichannel OperationsDetail-OrientedAdaptive CommunicationResilience & ComposureProfessional SummaryZendeskJiraC360 CRM
Experience
- As a Multichannel Specialist, Patricia Yuki Alcantara has extensive experience in customer service operations for B2B and international retail clients.
- Her roles at Concentrix CVG Philippines, Inspiro Relia Inc., and Teleperformance Inc.
- involved managing customer relations, processing orders, and resolving inquiries across multiple channels including phone, chat, and email.
- She is proficient in utilizing CRM systems like Zendesk, Jira, and C360 CRM to track shipments, manage account logistics, and ensure accurate order fulfillment.
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