Patrick Joel Lacson

About Patrick

I am a Virtual Assistant with experience in executive support and general administrative work. I manage calendars, inboxes, and client communication with clear and fast execution. I support daily operations through task tracking, research, and organized documentation. I handle social media management, content scheduling, and customer support across email, chat, and phone. I build and optimize workflows using AI tools, CRM systems, and email platforms like Klaviyo. I also manage basic website updates and automation setup. I bring a strong background in BPO and startup environments. I adapt fast, work independently, and keep systems organized so teams can focus on growth.

Skills

Experience

• Virtual Assistant with hands-on experience in AI tools, social media, and customer support.
• You manage email systems, build automation workflows, and support marketing campaigns.
• You use tools like Notion, Klaviyo, Shopify, and AWS to improve operations.
• You handle content creation, website updates, and CRM optimization.
• You also bring a strong background in BPO with phone, chat, and email support.
• You adapt fast, work independently, and support startup teams with clear systems and efficient processes.