PATRICK OMAR SANDUYOGAN

About PATRICK

Results-driven professional with nearly 3 years of experience in client communication and data management. Skilled in handling high-volume accounts and preparing performance reports using tools like Microsoft Excel and Google Sheets. Known for strong attention to detail, organization, and the ability to manage client interactions efficiently while maintaining professionalism.

Skills

Experience

• As a Collection Specialist at SP Madrid & Associates from 2023 to 2026, I managed over 100 client accounts daily, ensuring consistent follow-ups and accurate record-keeping.
• I successfully negotiated payment arrangements with clients, addressing concerns and driving positive resolutions.
• I built rapport with clients to increase cooperation and improve collection outcomes.
• I also prepared daily and weekly performance reports using Microsoft Excel to track key metrics and productivity, and maintained and updated client databases with high accuracy and attention to detail.