Back to talent search
Actively looking·27 yrs old7 yrs exp
Pearl Angelie Emia
Philippines27 years old·Actively looking for jobs
Senior TalentProfessionalVoice introSenior TalentStrong EnglishRemote ReadyVerified CVAvailable NowIdentity Confirmed
Expected rate
$8 – $18 / hr
Full-time
Voice introduction
Hear Pearl in their own voice · 60s
Evaluate English fluency, tone, and confidence before interviewing.
0:001:00
Phone Number
Available after invite
Email Address
pag•••••••@•••••.com
Profile Created
May 18, 2026
Earliest Availability
Immediate
Current Location
Cebu, Philippines
English Level
Professional
About Pearl
Customer-focused Virtual Assistant with over 5 years of experience providing email, chat, and account support to international clients. Proven ability to resolve complex customer issues, manage CRM systems effectively, and maintain high satisfaction rates in fast-paced remote environments.
Skills
Virtual & Administrative SupportCustomer Support ManagementCase ManagementTask TrackingProactive Follow-UpsDocumentationSOP CreationProcess CoordinationData PrivacyConfidentialityCompliance HandlingTime ManagementMultitaskingAttention to DetailInternal CRMTicketing & Case Management SystemsSecure DatabasesDocumentation PlatformsCanvaAI-assisted tools (ChatGPT)Remote CommunicationCollaboration Tools
Experience
- As an Account Specialist II at JPMorgan Chase Bank N.A., I resolved complex escalated customer inquiries across multiple products, collaborated with internal teams for efficient resolutions, and maintained detailed records to ensure client satisfaction.
- Previously, as a Card Lending Specialist, I assisted customers and internal teams with credit card applications and status updates, guided clients through application decisions, and coordinated with departments for efficient issue resolution.
- My experience also includes developing training materials and conducting virtual training as a Corporate Trainer at Expedia, and managing travel itineraries and resolving customer issues as a Travel Consultant.
Other profiles you might like
Hot profiles · Customer Support
Hand-picked Filipino VAs ready to start — same skill set, similar rates.
SYLVIA SALAZAR
Metro Manila, Philippines
Inbound Sales & Appointment Setter | 9+ Years Real Estate & Healthcare Customer & Sales Experience
Microsoft OfficeGoogle Workspace
$10 – $18 / hrView →
MESIAS, LUZELLE R.
Camarines Norte, Philippines
Virtual Assistant | 7 Years Experience in Online Teaching & Customer Service
Email ManagementCalendar & Appointment Scheduling
$10 – $18 / hrView →
RENARD ROY KILMAR
Davao City, Davao del Sur
Analyst | AI/LLM Practice | Customer Support & Credentialing Specialist
Customer ServiceTechnical Support
$500 – $600 / moView →
Luisa Gabriella Dames
Binangonan, Rizal
Social Media Manager & Customer Support Professional with Expertise in Canva and Video Editing
CanvaCapCut
$4 – $8 / hrView →
Voice
Eilleen Joie B Jomuad
General Santos City, Philippines
N/A
basic computer skills like canvemicrosoft word
$4 – $8 / hrView →
SHEENA GRACE D. CARNAZO, LPT
Davao City, Philippines
Customer Service Professional & Licensed Teacher | 9+ Years Experience in E-commerce Support, Technical Troubleshooting, and Education
Customer AdvocacyE-commerce Support
$8 – $18 / hrView →
CARYL BANTAYA
Kawit, Cavite
Pharmacy Student | Medication Management & Patient Counseling
Medication order processingInventory management
$4 – $8 / hrView →
Ailene Hipos
Rizal, Philippines
Virtual Assistant | Internet Researcher
Internet ResearchAcademic Research
$4 – $10 / hrView →