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Actively looking·26 yrs old7 yrs exp
Rejay Lou Perez
Philippines26 years old·Actively looking for jobs
Senior TalentFluentMid-Level TalentStrong EnglishClient-Facing ExpertVerified CVPortfolio ReadyAvailable NowIdentity Confirmed
Expected rate
$5 – $20 / hr
Both
Phone Number
Available after invite
Email Address
rej••••••@•••••.com
Profile Created
May 11, 2026
Earliest Availability
Immediate
Current Location
Consolacion, Cebu
English Level
Fluent
About Rejay
Results-driven Social Media Community Manager with over two years of remote experience specializing in high-volume community engagement and customer operations for US-based clients. Proven ability to manage daily interactions across multiple platforms, maintain brand voice, and adapt quickly to evolving trends. Eager to leverage expertise in content moderation and customer support to drive engagement and achieve business objectives.
Skills
TikTokFacebookInstagramYouTubeMeta Business SuiteLinkedInPinterestGoogle WorkspaceGoogle AnalyticsCalendlyNotionSlackDiscordZoomGoogle MeetCanvaCapCutAsanaPlanolySprout SocialGHLTrelloHootsuiteChatGPTClaudeSocial Media Inbox/Comment ManagementLive Session SupportBrand Voice MatchingCommunity Engagement & ModerationCustomer Support & Issue ResolutionBrand Voice ManagementMultilingual Community Handling (ENESDE)Content Scheduling & Calendar ManagementPlatform Policy EnforcementCross-Timezone Collaboration (US Eastern)Data Collection & Reporting
Experience
- As a Social Media Community Manager at Svelte Media Inc., I managed over 300 daily interactions across platforms like Facebook, YouTube, and Instagram, ensuring brand-aligned responses and improving engagement metrics.
- I also supported CEO-led live sessions, coordinated 1:1 coaching sessions, and handled customer inquiries through HelpScout, achieving a 100% CSAT score.
- Previously, as a Content Moderator at Alorica Inc., I moderated over 500 TikTok content pieces per shift, consistently meeting KPIs and enforcing community guidelines across US and LATAM markets.
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