Ricadel Marie Manalang

About Ricadel

I’m a Data Entry and Administrative Support Specialist with 8+ years of experience in data processing, research, customer support, workforce operations, and recruitment support. I’m experienced in managing large volumes of information, verifying data across multiple sources, maintaining accurate records, and keeping spreadsheets and databases organized. I’ve processed 80–100 records daily, worked with Google Sheets and Excel, maintained Bullhorn ATS records, conducted online research, and handled reporting and documentation. I’m comfortable working independently, following processes, and using tools such as Google Workspace, Microsoft Office, Bullhorn ATS, Slack, Teams, Zoom, and AI tools like ChatGPT, Claude, and Gemini. I’m looking for a remote role where I can contribute my attention to detail, organization, research skills, and ability to learn new systems quickly.

Skills

Experience

• **Data Entry & Administrative Support** * 8+ years of combined experience in data processing, administration, customer service, workforce operations, and recruitment support.
• * Processed **80–100 records daily** while maintaining accurate and organized information.
• * Managed and updated records using **Google Sheets, Microsoft Excel, and Bullhorn ATS**.
• * Conducted online research and verified information using multiple sources.
• * Performed data verification and maintained accurate recruitment database records.
• * Prepared reports and monitored operational data as a Workforce Real-Time Analyst.
• * Experienced in documentation, record management, reporting, and following established processes.
• * Comfortable working independently in a remote environment.
• **Recruitment & Research** * Sourced candidates and built qualified candidate pipelines.
• * Verified nursing licenses through **Nursys and state licensing boards**.
• * Researched candidate information and updated ATS records.
• * Used research and data-management tools including Vivian, Nursys, EnformionGO, and WhitePages.
• **Customer & Technical Support** * 5+ years of customer and technical support experience through chat.
• * Supported Apple customers with iOS and macOS technical concerns.
• * Promoted to Technical Support Mentor and coached advisors on troubleshooting procedures.
• * Experienced in handling multiple conversations while maintaining quality and productivity standards.