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Actively looking·30 yrs old5 yrs exp
ROBIN JAY LIAO
Philippines30 years old·Actively looking for jobs
Verified TalentProfessionalVoice introMid-Level TalentStrong EnglishTech-SavvyVerified CVPortfolio ReadyAvailable NowIdentity Confirmed
Expected rate
$6 – $10 / hr
Full-time
Voice introduction
Hear ROBIN in their own voice · 58s
Evaluate English fluency, tone, and confidence before interviewing.
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Phone Number
Available after invite
Email Address
rob•••••••••@•••••.com
Profile Created
Apr 27, 2026
Earliest Availability
Immediate
Current Location
Tondo, Manila, Philippines
English Level
Professional
About ROBIN
Detail-oriented Virtual Assistant and Customer Service Professional with over 5 years of experience supporting North American clients. Expert in managing complex financial inquiries, account reconciliations, and logistics support. Proven ability to deliver accurate, reliable, and empathetic support in fast-paced remote environments.
Skills
Calendar ManagementEmail & Inbox ManagementQuality AssuranceCrisis ManagementFinancial ReportingRecord/BookkeepingClient Relationship ManagementRemote Team CoordinationHealthSafety& Legal ComplianceCustomer CommunicationTime ManagementProcess ImprovementCRMSalesforceZendeskTeam Headquarters (THQ)Oracle Business SuiteHubspotWhatsAppMS TeamsSlackZoomSkypeDiscordCalendlyAdvanced ExcelGoogle SheetsQuickBooksAirtableNotionCanvaZapierGoogle WorkspaceMicrosoft Office SuiteGoogle MapsApple MapsWaze
Experience
- In a recent role as a Virtual Assistant at The VA Hub, Robin optimized workflows through proactive email and calendar management, enhancing daily operations.
- They also executed brand growth strategies by scheduling content across Facebook and Instagram and designed high-impact marketing collateral, including virtual tour videos.
- Prior to this, Robin provided Health, Safety, and Legal Support for TASKUS - DoorDash USA, utilizing Google Maps and Apple Maps for route delivery and managing high-volume support queues via Zendesk to ensure KPIs were met.
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