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Actively looking·26 yrs old
Rodwin F. Lumawag
Philippines26 years old·Actively looking for jobs
Verified TalentProfessionalMid-Level TalentStrong EnglishClient-Facing ExpertAvailable NowIdentity Confirmed
Expected rate
$4 – $10 / hr
Full-time
Phone Number
Available after invite
Email Address
lum••••••••••@•••••.com
Profile Created
May 6, 2026
Earliest Availability
Immediate
Current Location
San Pablo City Philippines
English Level
Professional
About Rodwin
A dedicated and adaptable professional with a strong background in customer service and online education. Proven ability to excel in fast-paced environments, troubleshoot issues effectively, and build positive client relationships. Eager to leverage communication and problem-solving skills to contribute to organizational success.
Skills
Excellent verbal and written communication skills (English & Filipino)Strong customer service and client-handling abilitiesTechnical troubleshooting and problem-solving skillsExperience with CRM tools and customer support platformsComputer literacy (MS OfficeGoogle Workspaceonline systems)Ability to work under pressure and handle high-volume tasksTime management and multitasking skillsAttention to detail and accuracyLeadership and team collaboration skillsConflict resolution and de-escalation techniquesAdaptability and quick learning abilityOpen to feedback and continuous improvementBasic sales and upselling skillsAnalytical thinking and decision-making skillsProfessional work ethic and reliability
Experience
- Rodwin has extensive experience in customer service roles, including serving as a Customer Service Representative for Amazon and T-Mobile, and as an Agent and Subject Matter Expert for VXI Global Holdings.
- He also has experience in Advanced Technical Support for Google and as a Customer Service Representative for SiriusXM.
- Additionally, Rodwin has worked as an Online English Teacher (Freelancer) and a Guest Reservations Representative.
- He is proficient in CRM tools, MS Office, and Google Workspace, with a strong ability to handle high-volume tasks and resolve customer issues efficiently.
Hiring a Filipino Customer Service Rep?
Rodwin is one of many. See typical rates, the tasks this role covers, what to screen for, and every available candidate on our guide to hiring a Filipino customer service rep.
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