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Actively looking·31 yrs old7 yrs exp
ROTCHIE DAGA TUMINDOG
Philippines31 years old·Actively looking for jobs
Senior TalentProfessional
Expected rate
$10 – $18 / hr
Full-time
Phone Number
Available after invite
Email Address
rot••••••••••••@•••••.com
Profile Created
Aug 22, 2026
Earliest Availability
Immediate
Current Location
Alabang Muntinlupa City
English Level
Professional
About ROTCHIE
I am a reliable and detail-oriented Healthcare and Dental Virtual Assistant and Customer Service Specialist with over 7 years of experience supporting US-based customers and healthcare operations. My experience includes customer service, appointment scheduling and coordination, insurance verification, eligibility and benefits, claims and appeals support, patient assistance, documentation, and handling escalated concerns. I am experienced in communicating professionally with patients, customers, and internal teams while maintaining accuracy, confidentiality, and excellent service. I am comfortable working with US clients and US time zones and adapting to different workflows, software, CRM, EHR, and dental practice management systems. I am also a fast learner who can quickly understand new processes and tools.
Skills
Key Skills Healthcare Virtual Assistance Dental Virtual Assistance Customer Service Virtual Receptionist Appointment Scheduling Appointment Setting Patient Coordination Insurance Verification Eligibility & Benefits Verification Claims & Appeals Support Customer Inquiry Management Escalation Handling Administrative Support Data Entry Email & Calendar Management CRM/EHR/PMS Systems HIPAA-Conscious Work Practices Problem Solving Multitasking Professional Communication
Experience
- With BPO Customer Service Rep.
- Experience supporting healthcare Insurance account
Hiring a Filipino Customer Service Rep?
ROTCHIE is one of many. See typical rates, the tasks this role covers, what to screen for, and every available candidate on our guide to hiring a Filipino customer service rep.
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