Savannah Liz A. Salvador

About Savannah

I support clients by combining strong communication, problem-solving, and a proactive approach to account management. In my most recent role with Aetrex, I handled B2B collections by reaching out through phone, email, and written communication to resolve overdue accounts while maintaining professionalism and compliance. I focus on understanding each client’s situation, then offering realistic payment solutions that protect the business while preserving the relationship. Across my roles in collections, customer service, and order management, I’ve consistently worked to resolve issues quickly, reduce friction, and ensure a positive client experience. In terms of markets, I’ve supported a diverse range. I’ve worked with U.S.-based companies in retail and e-commerce, particularly in footwear and publishing through Aetrex and Reed Elsevier. I also have experience in logistics and trucking services through Yep Commerce, real estate and property management with Magnolia Homes, and telecommunications with Sprint, Bell Canada, and Dish Network. This exposure has given me a solid understanding of both B2B and B2C environments, including handling high-volume accounts, subscription-based services, and recurring billing models. When it comes to remote work, I’m highly structured and self-disciplined. Overall, I bring a balance of client care, financial accountability, and operational efficiency, which allows me to support both customer satisfaction and business performance.

Skills

Experience

• Collections Representative, Customer Service Support, Bookkeeper, AR Specialist, Cold Caller