SOFIA MAE TRINIDAD

About SOFIA

Analyst and Valuer Support professional with over a year of experience in real estate cold calling and appointment setting. Proven ability to manage complex customer inquiries with professionalism and drive sales targets through effective client relationship building. Committed to enhancing brand loyalty and customer engagement.

Skills

Experience

• Currently serving as an Analyst - Valuer Support, utilizing cold calling, email, and text to engage with homeowners and schedule appointments for real estate agents.
• Previously worked as a Marketing Officer at WealthNest Realty Estate, guiding sellers and buyers, managing high-volume email communications, and applying sales techniques to close deals.
• Also gained experience as a Customer Service Representative at Telus International, supporting Uber Eats courier drivers and providing high-quality service to U.S.
• and Canadian markets.