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Actively looking·27 yrs old5 yrs exp
Tresia Mae Cruz
Philippines27 years old·Actively looking for jobs
Senior TalentProfessional
Expected rate
$10 – $18 / hr
Full-time
Phone Number
Available after invite
Email Address
tre••••••••@•••••.com
Profile Created
Jul 7, 2026
Earliest Availability
Immediate
Current Location
Cebu, Philippines
English Level
Professional
About Tresia
Highly motivated and results-driven Customer Service Advocate with a strong background in resolving customer inquiries and issues efficiently. Proven ability to collaborate effectively with teams and adapt to changing environments, consistently maintaining high standards. Seeking to leverage extensive customer service experience to contribute to a dynamic organization.
Skills
Conflict ResolutionActive ListeningProblem SolvingCustomer EngagementData EntryEmpathyTime ManagementCRM SoftwareTeam Collaboration
Experience
- As a Customer Service Advocate, Tressia Mae Cruz has a proven track record of resolving customer inquiries and issues with a 100% satisfaction rating.
- She excels in analyzing feedback to identify trends and implement service improvement initiatives, processing over a hundred customer requests daily.
- Her experience also includes training and mentoring new team members to enhance overall performance and collaborating with cross-functional teams to improve service, resulting in increased customer retention.
Hiring a Filipino Customer Service Rep?
Tresia is one of many. See typical rates, the tasks this role covers, what to screen for, and every available candidate on our guide to hiring a Filipino customer service rep.
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