Back to talent search
Actively looking·27 yrs old5 yrs exp
Tresia Mae Cruz
Philippines27 years old·Actively looking for jobs
Senior TalentProfessional
Expected rate
$10 – $18 / hr
Full-time
Phone Number
Available after invite
Email Address
tre••••••••@•••••.com
Profile Created
Jul 7, 2026
Earliest Availability
Immediate
Current Location
Cebu, Philippines
English Level
Professional
About Tresia
Highly motivated and results-driven Customer Service Advocate with a strong background in resolving customer inquiries and issues efficiently. Proven ability to collaborate effectively with teams and adapt to changing environments, consistently maintaining high standards. Seeking to leverage extensive customer service experience to contribute to a dynamic organization.
Skills
Conflict ResolutionActive ListeningProblem SolvingCustomer EngagementData EntryEmpathyTime ManagementCRM SoftwareTeam Collaboration
Experience
- As a Customer Service Advocate, Tressia Mae Cruz has a proven track record of resolving customer inquiries and issues with a 100% satisfaction rating.
- She excels in analyzing feedback to identify trends and implement service improvement initiatives, processing over a hundred customer requests daily.
- Her experience also includes training and mentoring new team members to enhance overall performance and collaborating with cross-functional teams to improve service, resulting in increased customer retention.
Other profiles you might like
Hot profiles · Customer Service Representative
Hand-picked Filipino VAs ready to start — same skill set, similar rates.
Voice
MARIE LAURENCE GALAURA
Cebu City, Cebu
Customer Support Specialist | Experience in E-commerce, and Healthcare
MS WordExcel
$6 – $18 / hrView →
VoicePearl Angelie Emia
Cebu, Philippines
Senior Customer Service Representative | 7+ Years Experience | Chat, Email & Voice Support | Remote-Ready
Virtual & Administrative SupportCustomer Support Management
$8 – $18 / hrView →
VoicePedgie Balaguer
Olongapo City Zambales
Executive VA for medical billing and tech support
Inboundoutbound
$12 – $20 / hrView →
VoiceYsabel Sacle
Cainta, Rizal Philippines
Customer Service Representative | 3 Years Experience in Voice, Chat, and Email Support
Customer focus & Problem solvingCall
$455 – $500 / moView →
ALONA JEAN S. AUZA
Tagum City, Davao del Norte, Philippines
E-commerce & Operations Specialist | Customer Service & Relationship Management Expert
E-commerce PlatformsShopify
$5 – $13 / hrView →
JUDE ALVIN Z. GENERALE
Cebu City, Philippines
Paralegal Experience | Computer Science Graduate | Adobe Creative Suite Proficient | Marketing & Procurement Experience
Adobe Illustrator DesigningAdobe Photoshop Designing
$4 – $8 / hrView →
Serwin Dela Cerna
Cebu city
Digital Advertising Expert
Meta Advertising
$10 – $18 / hrView →
Kevin Kheihl Martinez Minerva
Manila, Philippines
Customer Support and Virtual Assistant Rockstar
Customer ServiceSlack
$10 – $18 / hrView →