TRISHA MAE L. BICO

About TRISHA

I’m a Cum Laude Hospitality Management graduate from the University of Santo Tomas with a strong passion for helping people, creating positive customer experiences, and building reliable support systems behind the scenes. Over the years, I’ve built my career through freelancing, customer service, and hospitality, where I learned how to communicate well, stay organized, adapt quickly, and handle responsibilities with professionalism. I genuinely enjoy roles that allow me to connect with people, solve problems, and make things easier for clients or customers.

Skills

Experience

• My professional journey has mostly been shaped by 4 years of freelancing in media management, content support, and digital operations, where I developed strong skills in communication, client relations, organization, and working independently in remote environments.
• I also gained 2 years of customer service experience, helping clients, resolving concerns, and making sure people feel heard and supported.
• Along the way, my hospitality background helped strengthen my service mindset, attention to detail, and ability to stay calm under pressure.
• These experiences have made me versatile, people-focused, and well-prepared for remote opportunities in chat support, hotel reservations, customer service, or virtual assistance.