Back to talent search
Actively looking·33 yrs old7 yrs exp
Trisha Nawal
Philippines33 years old·Actively looking for jobs
Verified TalentFluentIdentity ConfirmedAvailable NowPortfolio Ready
Expected rate
$3 – $6 / hr
Part-time
Phone Number
Available after invite
Email Address
tri••••••••••••••••••@•••••.com
Profile Created
Apr 17, 2026
Earliest Availability
Part-time
Current Location
Bacolod, Philippines
English Level
Fluent
About Trisha
Ex-BPO agent (2 years Convergys Manila) now remote for 7 years supporting US Shopify brands via Gorgias. Neutral accent, friendly tone, and a knack for de-escalation. CSAT has been at 94–96% across my last 3 roles.
Skills
Order ManagementFreshdeskGorgiasZendeskShopifyLive ChatEmail SupportSalesforce
Experience
- Handled 60–80 Gorgias tickets per day, mostly order tracking and returns.
- Built a macros library that cut average handling time by 30%.
- Trained 3 new agents on brand voice and our refund policy.
Other profiles you might like
Hot profiles · Customer Service Representative
Hand-picked Filipino VAs ready to start — same skill set, similar rates.
Voice
JOSEPH DALE B. PORTUGAL
Cagayan De Oro City
General Admin VA | Customer Service Representative | Social Media Management
EnglishMS Word
$12 – $15 / hrView →
VoiceJAYLORD TRAYA
Davao City, Davao del Sur, Philippines
Customer Service Professional | 2+ Years Experience in Fast-Paced Environments
SalesforceZendesk
$6 – $12 / hrView →
VoiceDIÑO, VICTORIA FATIMA
Lipa City, Batangas, Philippines
Customer Experience Agent | Chat Support & Quality Assurance Specialist | Virtual Assistant
SalesforceCitrix
$4 – $12 / hrView →
VoiceMANILYN BINATON
Pigcawayan, North Cotabato
Virtual Assistant | Email Support | Account Management | Customer Service Representative
Communication Skills (Written & Verbal)Email and Chat Support
$8 – $15 / hrView →
Jomar Machica
Angeles, Philippines
Remote Bookkeeper | Reconciliation + AP/AR | 9 Years
Financial ReportingXero
$6 – $10 / hrView →
Lorraine Gerones
Batangas, Philippines
B2B Outbound | Cold Email + LinkedIn | 7 Years
InstantlyZoho
$4 – $10 / hrView →
VoiceMA. SONEELA E. PEDRANO
Cebu City, Cebu
Detail-Oriented Customer Support Specialist | 5+ Years Experience in Billing, Accounts Receivable, and Quality Assurance
Customer Support (EmailLive Chat
$6 – $15 / hrView →
VoiceJohn Ivor Revelo
Iligan City, Philippines
E-commerce Growth & Operations Manager | Amazon, Shopify, Walmart, eBay | SEO, Listing Optimization & Graphic Design | Account Management | Supply Chain | Team Leadership
Amazon FBAAmazon FBM
$10 – $18 / hrView →