YEDA ULGASAN

About YEDA

Highly organized and results-driven Virtual Assistant with over two years of experience in administrative support, customer service, and hospitality. Proven ability to manage complex schedules, maintain accurate records, and provide exceptional support to high-net-worth clients in fast-paced environments. Adept at streamlining operations and ensuring seamless guest experiences.

Skills

Experience

• As a Virtual Assistant and Lounge Receptionist, I have gained over two years of experience in administrative support, hospitality, and customer relations.
• My recent role at Ahlan First and Business Class Lounge involved managing passenger information, verifying travel documents, and ensuring compliance with airport procedures.
• I also handled operational data, assisted with administrative tasks, and ensured accuracy in passenger and flight-related data handling.
• Previously, as a Front Desk Receptionist and Receptionist/Event Coordination Assistant, I managed reservations, guest inquiries, processed payments, and maintained event calendars, consistently enhancing guest experience and operational efficiency.