Cold Caller

Role Overview

Wing Assistant is seeking a skilled Cold Caller to connect with potential customers in the US market. This remote role is perfect for someone who is persuasive and resilient, with a knack for initiating conversations that lead to sales opportunities.

What You'll Do

• Make outbound calls to prospects to introduce company products and services.
• Qualify leads and gather relevant business information.
• Overcome objections and convert cold leads into warm prospects.
• Accurately update call results and notes in the CRM system.
• Achieve daily and weekly call and conversion targets.

Requirements

• 1–2 years of experience as a Cold Caller or Telemarketer.
• Strong spoken English with a neutral accent.
• Experience handling US or AUS-based accounts.
• Excellent communication, listening, and objection-handling skills.
• Ability to work independently in a remote setup.
• Solid organizational and time management skills.
• Availability to work on a graveyard shift.
• Familiarity with current technologies, such as desktop sharing, cloud services, and VoIP.
• Experience with word-processing software and spreadsheets (e.g., MS Office).
• Knowledge of online calendars and scheduling (e.g., Google Calendar).
• Excellent phone, email, and instant messaging communication skills.
• Tech-savvy with a proactive attitude.

Tools & Platforms

• CRM software
• MS Office
• Google Calendar

Why Filipino VAs Are a Great Fit

Filipino virtual assistants are known for their strong English fluency and excellent communication skills, making them ideal for roles that require engaging with international clients. Their ability to work independently and adapt to different time zones also aligns well with the demands of remote positions like this one.