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Actively looking·27 yrs old
ALCYN MARIA KATHLEEN S. OTEYZA
Philippines27 years old·Actively looking for jobs
Verified TalentProfessionalMid-Level TalentClient-Facing ExpertDetail-OrientedVerified CVAvailable NowIdentity Confirmed
Expected rate
$9 – $10 / hr
Full-time
Phone Number
Available after invite
Email Address
ote••••••••@•••••.com
Profile Created
May 2, 2026
Earliest Availability
Immediate
Current Location
Philippines
English Level
Professional
About ALCYN
Detail-oriented professional with a strong background in Tourism Management and hands-on experience in customer success, technical support, and real estate. Proven expertise in managing high-volume client portfolios and navigating complex CRM and reservation platforms. Adept at maintaining 100% data accuracy in fast-paced environments, with a focus on optimizing inventory availability and supporting revenue growth through strategic communication.
Skills
SalesforceCRM ManagementMicrosoft ExcelData EntryReportingGoogle WorkspaceAdobe LightroomInventory ManagementRate CoordinationTechnical TroubleshootingContract DocumentationHigh Attention to DetailComplex Problem-SolvingStrategic Time ManagementMulti-channel Communication
Experience
- As a Customer Service Associate and Fitness Coach at Anytime Fitness (2022-2025), managed a portfolio of over 50 member accounts, overseeing billing, membership rates, and renewal cycles.
- Achieved a 95% customer satisfaction rating through proactive resolution of account and scheduling discrepancies, leveraging CRM tools to track member attendance and optimize inventory usage.
- Previously, as a Real Estate Broker/Agent at Oteyza Home Builders (2017-2018), optimized inventory management and facilitated seamless communication between property owners and potential buyers.
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